Got questions?
We have answers.
Frequently Asked Questions
Common Questions
in2 Smart is an on-demand, wearable device designed to help men last longer during intimacy. It uses electrical muscle stimulation (EMS) technology to gently activate key muscles in the perineal area, supporting greater control over ejaculation.
You’ll feel a mild tingling sensation or gentle muscle contractions. Most users describe the sensation as subtle, comfortable, and pleasant feeling that helps them stay in control. Additionally, many users also report improved orgasmic intensity.
Absolutely. in2 is FDA-cleared and has been tested in clinical studies to ensure its safety and effectiveness. It has no side effects and doesn’t involve drugs or chemicals.
in2 Smart is designed for men who want to improve control over ejaculation during intimacy. If you have a medical condition, consult your doctor before use. Please read the user manual l carefully before using in2 Smart for the first time.
in2 Smart is wearable, drug-free, non-invasive, and designed for on-demand use. Unlike pills, sprays, or numbing products, it works with your body in real time while preserving natural sensation for you and your partner.
in2 has been tested in clinical studies showing that most users experienced improvement ejaculation control, with results of up to 4.7x longer performance. For more information, visit our Clinical studies page.
No, in2 Smart is available without a prescription.
Using in2 Smart
Step 1 — Charge: Place the Smart Pod in the Smart Case and charge until the Pod’s light turns solid green.
Step 2 — Set Up: Attach the Smart Pod to a new Contact Pad and peel away the protective liner.
Step 3 — Apply: Place the device on clean, trimmed skin in the perineal area, between the scrotum and anus (often called the taint).
Step 4 — Activate: Turn on the device and use the Smart Case to adjust the intensity to your comfort level.
What to Expect: You’ll feel a gentle sensation as the device gradually ramps up stimulation. You’re good to go. For a step-by-step visual guide, please visit our How to Use page.
Yes. The Smart Pod is reusable and rechargeable. Contact Pads are single use. Remove and discard the used pad after each session, then apply a new Contact Pad before your next session.
Place the Smart Pod inside the Smart Case and connect the case to the power cable. The LEDs on the Smart Case will blink while charging and turn steady blue when fully charged. The LED on the Smart Pod will blink while charging and turn steady green when fully charged.
Press the power button on the Smart Pod or the side button on the Smart Case for one second. The Smart Case will beep, and the LEDs will indicate that stimulation is active.
Place the device along the perineum, between the scrotum and the anus, with the Smart Pod aligned front to back. It should not be positioned crosswise.
Use the “+” or “–” buttons on the Smart Case to increase or decrease intensity while the device is on your skin. Your selected level will be saved for future sessions.
Yes. The device remembers your last intensity setting and will start at that level the next time you use it.
After each use, wipe the Smart Pod with a disinfectant wipe for at least 20 seconds. Dry it completely before storing it in the Smart Case.
Store the Smart Pod in the Smart Case. Keep Contact Pads in their sealed packaging, in a clean, dry place away from heat, moisture, and sunlight. You can also keep up to two Contact Pad protected inside the Smart Case. Keep your in2 Smart device out of reach of children.
No. Each Contact Pad is designed for a single use. Remove and discard the used pad after each session, then apply a new Contact Pad before your next session.
Store the Smart Pod inside the Smart Case when not in use to keep it protected and ready for your next session.
Never use in2 Smart if you:
- Have an implanted electronic device (e.g., pacemaker, neurostimulator, etc.).
- Have been diagnosed with, or are undergoing treatment for pelvic cancer.
- Experience skin diseases, irritations, sores or abnormalities in the area between the genitals and the anus.
- Have any known allergy or hypersensitivity to any of the device’s materials.
- Require any muscle therapy in the perineal area.
- Have diabetes with peripheral nerve damage.
- Have undergone surgery in the genitals or anal region (e.g., inguinal hernia).
Yes. in2 Smart is compatible with most water-based lubricants. We recommend avoiding oil-based lubricants, as they may affect Contact Pad adhesion.
Yes. You may use in2 Smart more than once a day, as long as your total daily usage time does not exceed 30 minutes.
Yes. in2 Smart is compact and travel-friendly, making it easy to take with you wherever you go. You can also keep up to two sealed Contact Pad protected inside the Smart Case.
After use, detach the used Contact Pad from the Smart Pod. Then, discard the Contact Pad in the trash. The Smart Pod should not be thrown away.
in2 Smart is specifically designed to help improve control over ejaculation. If you experience erectile dysfunction, consult your doctor to discuss whether in2 Smart is right for you or whether it can be used alongside other solutions.
Yes, in2 Smart can be used with condoms.
Yes, as long as the sex toy does not interfere with the placement or function of in2 Smart.
No, in2 Smart is not waterproof and should not be used in water. Always use and store it in a dry environment.
in2 Smart has not been tested for use with a pregnant partner. Please consult your doctor before use.
in2 Smart has only been clinically tested during vaginal intercourse.
Adverse effects are exceedingly rare. You should stop using the in2 Smart immediately if you experience any of the following:
- Skin irritations and/or burns.
- Discomfort or pain in the pelvis.
- Allergic reactions to the device’s materials.
For full safety information, please refer to the User Guide.
Results and Expectations
in2 Smart is designed for on-demand use and should be applied shortly before intimacy. Unlike some treatment options that require advance timing or preparation, in2 Smart can help support control in real time, with no waiting time, helping intimate moments feel more natural and spontaneous.
Results vary. In clinical studies, users experienced up to a 4.7x improvement in ejaculation time.
If you do not experience the expected results, we recommend reviewing the tutorial video and making sure the device is being used as instructed. Our Customer Support team is also available to help answer questions and support your experience. Clinical studies have shown that approximately 9 out of 10 men benefited from using in2, with participants achieving up to a 4.7x improvement in time to ejaculation. Individual results may vary.
in2 Smart is designed for on-demand use and does not make permanent changes to your body. However, many users report feeling more confident and in control during intimacy over time.
in2 Smart is designed to support control without reducing sensation or pleasure. In a clinical study, more than 50% of participants reported increased orgasmic intensity.
Many users report feeling more confident and in control when using in2 Smart. In clinical trials, 85% of people experienced a decrease in distress related to premature ejaculation.
in2 Smart is designed to be used as a standalone device. If you are using medication or other treatments, consult your doctor before combining them with in2 Smart.
in2 Smart is designed to be discreet and comfortable during intimacy. The stimulation is intended to be felt by the user only.
in2 Smart does not cause dependency, so you can stop using it anytime without long-term effects.
Purchasing and Delivery
in2 Smart is available through our official website. Your privacy is important to us, all orders are processed securely and shipped in plain, unmarked packages to protect your privacy.
in2 Smart orders dispatched with standard shipping will generally arrive within 7-10 business days, depending on your location. Orders dispatched with express shipping will arrive within approximately 3-4 business days. Once your order ships, you’ll receive a tracking number by email.
For hygiene reasons, in2 Smart cannot be returned once the package has been opened. If you have questions or concerns, please contact Customer Support for assistance.
We accept all major credit cards and other secure payment methods available at checkout.
Data and Privacy
We process personal data in accordance with applicable privacy regulations and use it mainly for necessary purposes, such as order fulfillment and improving your experience. We also use security measures, including encryption and secure servers, to help safeguard your personal information. For more details, please review our Privacy policy.
We respect your privacy and your rights regarding your personal data. Depending on the purpose of collection and your relationship with us, you may be able to opt out of certain types of data collection, including cookies. You may also choose not to provide certain personal information. However, in some cases this may prevent us from providing services such as processing and delivering your order. For more information regarding your privacy rights and how to exercise them, see our Privacy Policy.
If you have questions about your personal data, please contact Customer Support for assistance.
Can't find your question in the list? Let us know your questions.
Please complete the form and we'll get in touch with you shortly.
